Sending Mail to Inmates

If you would like to send a letter to an inmate of the facility, please address the envelope as follows:

Individual’s Name
Worcester County Jail & House of Corrections
5 Paul X. Tivnan Dr.
West Boylston, MA 01583

Incoming mail must meet the following criteria:

  • The correspondence must be written in black ink or blue ink or in non-colored pencil
  • The paper that the letter is written on must be white lined paper, free of stains, spills or discolorations.
  • Envelopes must be pure white only.
  • Drawings must also be in either non-colored pencil or black ink.
  • With the exception of stamps (that will be removed by Mail Room staff), envelopes must be free from all stickers, address labels, tape or other adhesives.
  • The address and return address must be written or typed directly on the envelope.
  • Drawings must be in blue or black ink or non-colored pencil.
  • Greeting cards and photos must not be multi-layered or laminated.
  • Incoming mail must be odorless with no scent or aroma.

All incoming non-privileged correspondence will be photocopied for security reasons. A photocopy of the original correspondence rather than the original correspondence will be forwarded to the inmate. The original correspondence will be held for 30 days and then later destroyed.

Mail received that does not conform to this policy will be returned to sender or sent to Special Services, even if a money order is enclosed.


Inmates can use funds to purchase canteen items (candy, sneakers, toiletries, etc). Pre-Trial Inmates can also use funds to post bail.

Funds can be deposited into an inmate’s account in the following ways:

In Person

Visitors can deposit funds through the kiosk located in the modular complex lobby. The kiosk accepts cash, debit, and credit cards from 7:00 am – 10:00 pm, Sunday through Saturday.


United States Postal Service money orders (payable to the inmate) may be mailed to the facility (cash will not be accepted).


Deposits can be made with a credit or debit card by calling (866) 345-1884.


Deposits can be made with a credit or debit card at

Phone Calls

In order to receive phone calls from an inmate you must set up an account with Securus. This can be done by phone at (800)844-6591 or online at You must be on an inmate’s phone list in order for them to call you.

Property & Clothing


Inmate Property can be picked up in the Main Jail building between the hours of 8 AM and 4 PM (Mon-Fri). A release form is required if an inmate is unable to collect his property himself. Checks for remaining inmate funds can be picked up in the MODS Administrative Building between the hours of 9:30 AM and 3:00 PM (Mon-Fri).

Court Clothing

Clothes for court can be dropped off at the appropriate Control Booth during the hours of 10:00 AM and 2:00 PM (Mon-Fri).

Clothing Exchange Criteria:

  • Clothing exchanges conducted Monday – Friday (no weekends or holidays) only between the operating hours of 10:00 am to 2:00 pm.
  • Clothing Exchange Authorization must be completed prior to transaction.
  • Appropriate court attire only. (No sneakers, work boots, sweat clothes, tank tops, shorts, t-shirts etc.)
  • Minimum of 24 hour notice required.
  • Authorized person must be currently on the inmate’s visitor list.

Inquiries about completed clothing exchange forms and housing locations can be made by calling the:

Main Jail at (508)854-1800 ext. 2222 for the Main Jail (Maxi B, Maxi C, A-1, A-2, Infirmary, Annex)

Modular Compound at (508)854-1800 ext. 2305 for Mods (H Bldg, I Bldg, J Bldg, K Bldg, L Bldg, FJD, Work Release, M-5)